Security at CyberBite

The security of our platform, solutions and services is a top priority for CyberBite. We recognise the trust that many organisations place in us to keep customer and learner data safe and secure, and we take that responsibility seriously.

Encryption

Data is encrypted in transit and at rest using industry standard protocols (TLS/SSL for data in transit, and AES256 for data at rest).

Data security

We store your data in the cloud with Amazon Web Services (AWS), which has strong controls placed on data centre security. CyberBite employees are trained in security best practices, and can only access data they need to do their job.

Permissions and account security

CyberBite allows customers to assign different roles to administer training, manage teams or groups, or access learning. SSO and MFA options are available for customers to secure their accounts.

Secure development and releases

Security is considered at all stages of our software development. CyberBite code releases are peer reviewed and tested prior to release, including both manual and automated checks. We review updates in development and staging environments prior to release to production.

Monitoring and resiliency

Centralised logging, metrics and alerts are used to monitor for security and system events and automatically alert our team if required. We also conduct a third party penetration test at least once per year to proactively detect any vulnerabilities in our platform or security systems.

Frequently asked questions

 

What cyber security standards does CyberBite follow?

CyberBite has detailed security policies and controls in place, which have been externally audited and received SOC2 Type 1 certification.

Where do you store my data?

We store data in the cloud, on Amazon Web Services (AWS). CyberBite’s AWS servers are located across multiple availability zones in Australia. AWS takes on a shared responsibility in some aspects of the security of the system, such as responsibility for physical security of data centres. More information can be found here about the controls AWS applies to keep its data centres secure.

 

Where can I find CyberBite’s Privacy Policy and Terms of Use?

You can find our Privacy Policy here, and our Terms of Use here.

 

Who can I speak to if I want to learn more or have a security concern?

You can email security@yarno.com.au, and we will get back to you as soon as we can.